Posts

COACHING AT WORK ANNUAL CONFERENCE, 3 JULY, LONDON: PINSENT MASONS ANCHORS COACHING TO BUSINESS

By Nicole Berg Anchoring coaching to a business context, taking care to position it appropriately, understanding and making use of key influencers, and choosing the right coaches – these were among the key success factors in creating a coaching culture at Pinsent Masons. Partner development coach Sophie Turner shared how her idea back in 2006 of bringing a coaching approach to the international law firm began to gain traction when it was coupled with the introduction of a “purpose-led approach to business”. At a steering committee on the purpose-led approach that included a senior partner, Turner proposed coaching to win […]

Please login to continue reading this article

COACHING AT WORK CONFERENCE, 3 JULY, 2019 – THE EARTHQUAKE, THE CHASM AND THE PUZZLE

By Nicole Berg I overheard a conversation today between a cyclist and a motorist – the latter was a worker for a social housing provider. The cyclist’s path took him up to the window of the company van, and he motioned to get the driver’s attention. The cyclist asked the driver if he could please turn off the vehicle’s engine, as he lived there. We all live here – on this earth, and that is the best reason I can think of to start changing the way we do things. This exchange made me feel delighted and hopeful, until I […]

Please login to continue reading this article

OPINION: RELATIONSHIP SOS – THE UNREACHABLE EXECUTIVE

Our themes of Recognise, Release and Reframe are brought together in this final column on the theme of Respond: how to apply this self-knowledge and inner work to a relationship By Nicole Berg   The quality of your life will never be greater than the quality of your relationships. I wrote these words in June 2017, at the start of this series of columns on the topic of managing challenging relationships, which I created from a workshop I co-designed by the same name.1 I am, perhaps, an even stronger believer in this statement now. In my personal network, I’ve since […]

Please login to continue reading this article

RELATIONSHIP SOS: THE POWERLESS GRADUATE TRAINEE

Sometimes simply giving a person space is all they need to make a change. This article discusses reframing beliefs in a challenging relationship to allow space for growth. Nicole Berg explains   When I was six years old, my mother tells me, I was bullied by a boy, Michael*, in my class. By the time Valentine’s Day rolled around and I was preparing valentines for my classmates, I was determined to give everyone a valentine except Michael. My mother explained to me, as mothers do, that I couldn’t just leave one person out, and that it was the kind thing […]

Please login to continue reading this article

RELATIONSHIP SOS: THE MISREPRESENTING MANAGER

The emotional hijack – how do you coach a client to increase their emotional regulation and prevent them ‘shutting down’, asks Nicole Berg If you’re like me, now and again you’ll have a client with whom you really, really enjoy working. (I count myself lucky as this happens more often than not.) Elinor (not her real name) is one of those clients; among other traits, she readily opens her life to me as her coach. Because of this, I was surprised when she asked for coaching around the topic of emotional regulation, saying that she believed her direct reports viewed […]

Please login to continue reading this article

ACAS STREAMLINES COACHING WITH LEAN APPROACH

by Nicole Berg Workplace relations training organisation, Acas, has boosted the number of managers holding quick coaching-style conversations, supporting its large-scale cultural transformation, thanks to partnering with Thrive Partners. Thrive Partners aims to democratise coaching and mentoring by making it happen easily and quickly – a Lean approach. It supported Acas to adopt a Lean approach on its transformation journey, said Susan Martins, OD and people development lead at Acas. Acas wanted to “modernise performance management” in a context of a changing workplace demographic, a pre-existing coaching culture and a felt sense of not enough time – a challenge to […]

Please login to continue reading this article

COACHING AT WORK ANNUAL CONFERENCE, LONDON, UK, 4 JULY 2018 – COACHES MUST FIND THEIR PLACE IN THE TECH FUTURE

Disruptive technology can offer many benefits, including improvements in cost efficiency, diagnostics, agility, accuracy, learning effectiveness and the ability to offer on-demand support – and to more people. by Nicole Berg If we embrace technology as a profession, as individual practitioners and as employers, it can present many opportunities, suggested a panel at the Coaching at Work conference featuring four members of the multi-stakeholder group the Future of Coaching Collaboration (FCC). They were: Maria Symeon, formerly of PwC and now director, Executive Coaching Edge; Carol Braddick, director of Graham Braddick Partnership; Alexandru Popa-Antohi, leadership development manager, Vodafone Group, and Louise […]

Please login to continue reading this article

COACHING AT WORK ANNUAL CONFERENCE, LONDON, 4 JULY 2018 – LOCATION, LOCATION, LOCATION: WHY IT RESONATES

by Nicole Berg What if we coached with a location, not in spite of it? asked Rachel Ellison MBE She presented a case study at the Coaching at Work annual conference, of coaching one client across six different public spaces, explaining that this style of coaching requires working with uncertainty and response. She gave the example of a loud horn starting to blare within earshot of a location – what comes up for the client from this? She shared reflections of her client, herself as coach, and psychoanalysts reviewing her case study from each location, and through the coaching programme […]

Please login to continue reading this article

RELATIONSHIP SOS: THE CHALLENGING LONE WOLF OPINION

Resistance, even by a single employee, can hinder major workplace change. Strong relations must be forged if that change is to be accepted. The TRUST equation helps benchmark trustworthiness – and get your plan back on track by Nicole Berg A client of mine, Maria, has recently transitioned into a role that is new to her, and also new full stop, in the global headquarters of a large multinational company. She’s immersed in all-encompassing change, as she’s also moved across seas and cultures to take on this new challenge. As one who’s energised rather than daunted by challenge, she’s already […]

Please login to continue reading this article

RELATIONSHIP SOS: THE CHALLENGING NEW TEAM

In this issue we examine Stephen Covey’s spheres of concern, influence and control and their impact in relationships, with a goal to helping clients identify and consciously choose where to focus their time and energy By Nicole Berg   Most of us have had the experience of parachuting into uncharted territory (figuratively, though perhaps literally for more adventurous readers). What happens, though, when the territory is charted, but the map is flawed? A client of mine, Jerome*, relocated to another continent within a multinational company to head an internal consulting team. We began coaching soon after his appointment, and he […]

Please login to continue reading this article