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COACHING AT WORK CONFERENCE, 3 JULY, 2019 – THE EARTHQUAKE, THE CHASM AND THE PUZZLE

By Nicole Berg I overheard a conversation today between a cyclist and a motorist – the latter was a worker for a social housing provider. The cyclist’s path took him up to the window of the company van, and he motioned to get the driver’s attention. The cyclist asked the driver if he could please turn off the vehicle’s engine, as he lived there. We all live here – on this earth, and that is the best reason I can think of to start changing the way we do things. This exchange made me feel delighted and hopeful, until I […]

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COMPASSION IS AT THE HEART OF A HELPFUL FEEDBACK CONVERSATION: COACHING AT WORK CONFERENCE 2017

Compassion is at the heart of a helpful feedback conversation: research presented at Coaching at Work’s annual conference on 5 July in London By Ros Soulsby   Despite designing an ‘immaculate’ competency system for an organisation Lise Lewis found that things remained as bad as before, including emotionally damaging behaviour when giving feedback, prompting her to research a different approach with compassion at its heart. In her session at Coaching at Work’s annual conference on 5 July, Dr Lewis, owner of Bluesky International and president of EMCC International, explored the activity of feedback, how we react to it and how […]

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