Snapping point

  A recently appointed sales manager at a big financial institution, found herself unable to make sales calls for fear of failure. As a result, she was in danger of having the lowest performance in her team. Coaching was suggested to help her overcome it. Sarah...

Right on time

RIGHT ON TIME Diana Hogbin-Mills is instilling a coaching culture at Network Rail that is collaborative, challenging, accountable and customer-driven. Her aim is to have everyone capable of being coach-like; her ultimate goal to make the railway operator a safer, more...

Fear factor

Team coaching is “not for the faint-hearted”, says Declan Woods in the first of this three-part Team Coaching Special Report. Anxiety stifles effectiveness and can start in the team itself or even the team’s coach. Part 1: How do we turn an anxious moment into a...

Bitter sweet

Team Coaching Special Report Part 2: Jenny Campbell shares lessons learnt during a team coaching assignment that she came to regard as a ‘poisoned chalice’   It should have been a really superb piece of work: contracted for 10 days of team coaching to help the...