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COMPASSION, AWE AND GRATITUDE: REFLECTIONS FROM TWO U.S. CONFERENCES

Coach and doctor Linda Miller reports from the annual Institute of Coaching (IOC) conference on Coaching in Leadership and Healthcare (Harvard Medical School, McLean Hospital and Institute of Coaching), 16-17 September, 2016, and the International Conference on Physician Health (ICPH), (American Medical Association, Canadian Medical Association and British Medical Association) on 18-20 September, 2016 Compassion, awe and gratitude. How often do we experience these in our working lives? Psychology Professor Jennifer Stellar from Toronto, a plenary speaker at the ICPH conference in Boston on “Increasing Joy in Medicine” described her research in these three areas. Having also researched the benefits […]

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HOW TO… SUPPORT THOSE RETURNING TO WORK AFTER LONG-TERM SICK LEAVE

An employee who has experienced serious ill-health, whether physical or mental, needs time and understanding at work. Wellness coaching effectively supports such transitions, says Jackie Arnold In our volatile and unpredictable world there is a great deal of pressure put on individuals to always be at the top of their game. However, as many coaches know, not all employees react well under pressure and find this stressful and counterproductive. In more extreme cases they get ‘burnout’, become sick and can be off work with stress, long-term illness and mental disorders. As coaches supporting individuals in the workplace we often find they […]

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RESEARCH ROUNDUP

Easy decision? Think again People often assume difficult decisions are more important than easy ones, according to research published in the Journal of Consumer Research. The paper looked at why people tend to take so long choosing everyday items, such as sandwiches. The researchers from the universities of Florida and Pennsylvania, said that we confuse the array of options and excess of information with decision importance. And it’s more likely to occur when selections seem unimportant to begin with, because consumers expect them to be simple. Pressure is bad for memory Our memories can be negatively affected by repeated stress, […]

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REVIEWS

Book Title The Emotional Intelligence Pocketbook Author Margaret Chapman Publisher Management Pocketbooks ISBN 978 19066 1042 5 Usefulness 5/5 This little pocket book, now in its second edition, has managed to pull together all the information, tips and strategies that anyone who wants to understand emotional intelligence – and use it with clients – needs to know. Margaret Chapman certainly knows her stuff. What’s more, she has managed to condense her knowledge in an easy to understand way. The book outlines five steps to EQ: self-awareness, emotion management, self-motivation, relationship management and emotion coaching. It also looks at assessing and […]

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Unilever grows female talent

Unilever’s efforts to ‘home-grow’ female leaders to more accurately reflect its largely female customer base are paying off, thanks to a global mentoring programme. As Coaching at Work went to press, Unilever workers in the UK planned to carry on striking against changes to their pension scheme, while group CEO Paul Polman was lambasted for being paid a salary 285 times that of the average worker. However, while Polman’s strategies have been criticised in some quarters, his approach to diversity seems to be hitting the spot. In the two years since Unilever launched its global mentoring programme to achieve greater ‘gender […]

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Balfour Beatty champions wellbeing programme

Balfour Beatty’s next wellbeing programme will target 300 of its most senior employees. Meanwhile, internal coaches are supporting 260 employees who took part in a pilot Know Your Numbers wellbeing programme run by Ei World in August to November 2011, in Balfour Beatty Plant and Fleet Services, one of the infrastructure services business’ divisions. The programme was a success, and a second will roll out to between 5,000 and 17,000 employees across Balfour Beatty Support Services, starting with Corporate Services. Steve Farmer, managing director, Balfour Beatty Plant and Fleet Services, said: “From feedback we have seen so far, Balfour Beatty […]

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News in Brief

UK workers suffer most stress Workplace stress is at a four-year high, according to a report by management group Kenexa High Performance Institute. The UK has the highest stress, notes the four-year study of 60,000 workers in six countries: the UK, the US, Germany, China, Brazil and India. Some 35 per cent of UK employees are experiencing unreasonable levels of stress at work and the UK’s stress level has risen by 10 per cent since 2008, says the study: Stress: What’s the Impact for Organizations? There has been a marked increase in workplace stress in every country, industry and job type. […]

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Conference Roundup

British Psychological Society Special Group in Coaching Psychology 3rd European Coaching Psychology Conference, London, 13-14 December Buck should stop with patients not NHS doctors By Liz Hall A healthcare system in which doctors see themselves as lone healers and in which patients are asked to comply doesn’t work, said Dr Rebecca Viney. Dr Viney heads up the Coaching and Mentoring Service at the London Deanery, a body responsible for postgraduate medical and dental training in the city. Launched in 2008, the London Deanery Coaching and Mentoring service now has more than 450 doctors trained as mentors, while more than 1,000 […]

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Let’s make health coaching the next big thing

Coaching at Work has launched a Coaching for Health campaign to encourage widespread high-quality health coaching. Why are we doing this? The cost of healthcare is spiralling yet we seem to be getting sicker. People have to take responsibility for their own health – they will rarely make behavioural changes just because a medical professional has told them to do so, but health coaching can bring about dramatic changes. We want to help foster debate on key health coaching issues through these pages and associated social media – for example, should health coaches be qualified health professionals?  And what is the […]

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