RESEARCH ROUNDUP

Easy decision? Think again People often assume difficult decisions are more important than easy ones, according to research published in the Journal of Consumer Research. The paper looked at why people tend to take so long choosing everyday items, such as sandwiches....

REVIEWS

Book Title The Emotional Intelligence Pocketbook Author Margaret Chapman Publisher Management Pocketbooks ISBN 978 19066 1042 5 Usefulness 5/5 This little pocket book, now in its second edition, has managed to pull together all the information, tips and strategies...

Unilever grows female talent

Unilever’s efforts to ‘home-grow’ female leaders to more accurately reflect its largely female customer base are paying off, thanks to a global mentoring programme. As Coaching at Work went to press, Unilever workers in the UK planned to carry on striking against...