Don’t be so sure

David Lane and Martin Down Are these uniquely difficult times? And if they are, how do we coach our clients through them? We are told we are living in unprecedented times, so what does the evidence have to offer when there is no evidential precedent? What might the...

Push comes to shove

A manager with outstanding technical skills has found himself sidelined but does not understand why. He feels coaching can help but he must face painful truths about himself in the process. The problem Malcolm is a senior manager who is highly regarded as a technical...

Emotional appeal

Continuing our series looking at coaching tools and techniques, Coaching at Work road-tests the Individual Effectiveness questionnaire. The tool What is it? The Individual Effectiveness (IE) questionnaire measures 16 scales of Emotional Intelligence (EI), ranging from...

beyond CONTROL

Coaching faces huge amounts of complexity. But must we always contain it in a change situation? Not according to Glenda Eoyang, creator of Human Systems Dynamics, and colleague Sally Gritten. They explain why we should embrace the uncertainty. Picture this: you’re...