Posts

CONVERSATION STOPPER

How do language differences affect trust in multinational teams and what can we do about it? Professional development coach and facilitator, Anne Wolff, shares her research   Multinational teams (MNTs) are increasingly common in corporate life. Whether through mergers or a global HR system, they attract superior talent from around the world. Cultural differences play an important role in the working life of MNTs and have been well-researched. But language, a facet of culture, is often ignored. By mandating a single corporate language (usually English), the language problem will be solved, right? Well, no, not necessarily. In research I recently […]

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SWAROVSKI: A SHINING EXAMPLE

When mentoring is used at individual, team and organisational levels its true potential is realised. Swarovski explains how its initiative is building a sense of community right across the global organisation By Emily Cosgrove   Over the past two years the internal mentoring initiative at crystal producer Swarovski has grown from the seeds of an idea into a global programme branching across Europe and Asia Pacific, and soon to launch in North America. However, just as the 30,000-strong organisation still retains a firm sense of its heritage (the three family members on the executive board are directly linked to Daniel […]

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WAKE UP TO WELLNESS

From wellness to illness and back through recovery, coaching has a huge role to play in keeping employees fit for work. Yet both coaches and coaching buyers seem to have a blind spot around well-being, says Anthony Eldridge-Rogers   The coaching profession has a blind spot: our relationship to and integration with human health. Wellness is not a new topic. The media has been talking about it a lot in recent years and it is one of the fastest growing sectors in the world. However, some important issues stand out: coaches, mostly, haven’t cottoned on to the potential of this […]

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BOC: CREATING STRONGER, BRAVER TEAMS

Strengths-based coaching has dramatically improved performance at the UK and Ireland’s biggest producer of industrial gases. And its effects continue to be felt By Paul Brewerton   A combination of team and executive coaching for senior leadership teams at BOC, the UK and Ireland’s largest provider of industrial, medical and special gases, has improved team and individual leadership performance, breaking down silos and fostering a more open, but healthily challenging environment. Over 16 months, from summer 2013 to autumn 2014, eight leadership teams ranging in number from 8 to 15 and across a variety of operational and enabling functions, participated […]

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WELCOMING THE 5CS FRAMEWORK

A new, robust process has been evolved that covers all the bases when coaching leadership teams at board level By Rosemary Harper “It’s going to be like turkeys voting for Christmas,” said the HR director. That was the briefing for my first FTSE 100 level coaching of a board. The company, a conglomerate, was under pressure from the City of London to simplify itself – and several members of the leadership team were to end up without jobs. Talk about ‘the elephant in the room’! I had already been coaching divisional and functional teams, using a mix of 360-degree feedback, […]

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GENERATING A GIVING MINDSET

GENERATING A GIVING MINDSET How do we, as coaches, develop the sense of human connection that supports our clients and ourselves to move from a fixed to a growth mindset? By Sally-Anne Airey   “I completely wasted my time!” How often have we heard people say this, or voiced or thought it ourselves? I recall how these words once hung in the air during a one-to-one coaching session with my client (whom I’ll refer to as Jim). It was Jim’s emphatic conclusion to a tale of unrewarded effort. A self-employed sales agent whose income was entirely commission-based, to Jim, time […]

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WHAT’S YOUR COACH DEVELOPMENT PLAN?

WHAT’S YOUR COACH DEVELOPMENT PLAN? Where will you be professionally in 5-10 years’ time? Coaches need structured self-development as much as their clients, yet few can answer this question. How do we change that? By David Clutterbuck   Professional coaches and mentors are in the business of people development. It might be expected, then, that they would be role models for self-development, both generally and as coach/mentors. The reality is somewhat different. In a number of workshops and seminars in recent years, I have asked coaches: “How many of you have a coach development plan (CDP) – a planned approach […]

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