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WOMAN OF THE PEOPLE – A PROFILE OF HEATHER COOPER

To develop a business you must also develop its employees, says Heather Cooper, chief people officer of financial services giant Hargreaves Lansdown. As an executive coach she is bringing new thinking to this vital role. Interview by Liz Hall Heather Cooper is possibly the first female executive coach in the UK to be made a director in a FTSE 100 company. In November 2015, Cooper was appointed to the new role of chief people officer at Bristol-based financial services company Hargreaves Lansdown (HL). She was made a director last February (2017), joining the ranks of the 29% or so women […]

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BEHIND THE MASK

In this age of high exposure, what does it mean to be authentic in a workplace context, and what then does this mean for the coaching profession? Neil Tomalin shares his research What rules now apply to the sharing of personal information in the workplace? How should we do it and what should we say? And in a world where the disclosure of personal information is regarded increasingly as the norm, what impact is this likely to have on workplace performance, and on coaching? These were some of the salient questions for me when I embarked on my research into […]

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MENTORING: STAY WITH US PLEASE

Lis Merrick explores how organisations use mentoring to support employee engagement and retention The focus on employee engagement and retention in the past 10 years has developed because of the shortage of talent in some parts of the workforce. The ‘war for talent’, as it is sometimes described, has highlighted the lack of skilled and experienced people available and encouraged employers to really concentrate on fostering employee engagement and motivation. Benefits of employee engagement Research has demonstrated that engaged employees increase profit, revenue growth, customer satisfaction, productivity, innovation, staff retention, efficiency and health and safety performance. Specifically, the Engage for […]

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EMPLOYEES STRUGGLE TO BE AUTHENTIC AT WORK: COACHING AT WORK CONFERENCE 2017

Meetings are a microcosm for how people show up more widely, and it’s easier to come out as homosexual at work than to challenge others in meetings, said Neil Tomalin. By Ros Soulsby   Presenting early findings from his research on authenticity, at the Coaching at Work annual conference on 5 July, Tomalin said, “The microcosm for being genuine and authentic is how you perform at a meeting. It’s the real-time gladiatorial arena.” He said, “Meetings paralyse business and are the absolute test for how organisations reflect their diversity principles. It’s easier to come out as a gay man than […]

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