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Diversity Awareness Ladder

Coaching at Work road-tests the Diversity Awareness Ladder One step at a time 1 The tool What is it? Created by David Clutterbuck, the Diversity Awareness Ladder helps clients and practitioners understand and work with their stereotypes and implicit biases about people they perceive as different from themselves. It has also been used widely in general diversity education. How does it work? The Ladder is a model of two conversations – the inner conversation, which represents instinctive, emotional responses to difference and is not normally spoken out loud; and the outer conversation, which offers a way of engaging with the […]

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High Anxiety

Neuroscience part 3: Showing anxious clients how to reframe their negative self-beliefs through reappraisal strategies can help them better control their emotional responses, says scientist and NLP practitioner Dr Trish Riddell I’m often asked to speak on the neuroscience of learning and memory, or of coaching. Despite studying the brain for about 30 years, I still don’t always believe that I’m qualified to talk on these subjects. A little bit of me worries that someone will ask a question for which I have no answer, that someone in the audience will know more than me and catch me out, or […]

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