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EMPATHY AT WORK LEADS TO SUCCESSFUL BUSINESSES

Creating an empathetic culture is good for business, suggests an index measuring empathy levels in large companies. The 2016 Global Empathy Index, published in the Harvard Business Review in December, was created by The Empathy Business, and looks at a company’s ethics, leadership, internal culture, brand perception and public messaging via social media. It focuses on global companies, with an emphasis on the UK and US. The Index demonstrates that empathy, which is about understanding our emotional impact on others and making change as a result, is more important to a successful business now than it has ever been, correlating […]

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ILM: LEADERS NEED COACHING SKILLS POST-BREXIT

By Liz Hall In the wake of the EU referendum, businesses need to equip leaders with core skills, including coaching, according to the Institute of Leadership and Management (ILM). John Yates, group director, ILM, urged businesses not to “feel disheartened by the impending upheaval, but invigorated to shake things up, challenge the status quo and ensure our organisations are fully equipped and relevant for the future. Nowhere is this more apparent than with leadership”. The ILM’s Addressing the Leadership Lag manifesto highlights a lack of leadership quality, and of leaders that employees can trust and be inspired by. It recommends […]

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GEORGIA O’KEEFFE: THE HIDDEN ART OF THE COACHING CONVERSATION

True to her coaching philosophy that learning can be gained in all contexts, including in art galleries, leadership coach Rachel Ellison’s visit to the late artist Georgia O’Keeffe’s exhibition in London sparked insights for herself and others By Rachel Ellison MBE   What surrounds you in your office? A framed photograph, a decorative calendar, an ethnic wall hanging, a painting? You probably know why you chose it and what it represents on the journey that is your life, your career, your way of coaching. What we see or what we sense, affects us, as coaches, as clients, as people going […]

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REFLECTIONS: NOURISH YOUR PRACTICE

‘Clarity, new ideas, insights and fresh perspectives.’ In her latest column, Lindsay Wittenberg considers the many benefits of reflective work I’m a natural reflector: I reflect in writing before and after every coaching and supervision session, I reflect mentally during those sessions – and I reflect in public for these columns. My reflection brings me clarity, new ideas, insights and fresh perspectives, and I consider it an intrinsic part of any coaching that I deliver: without it I would be simply skimming across the surface of what is actually going on and what the possibilities for change could be. It […]

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THREE MINUTES TO MIDNIGHT: SPREAD LOVE NOT MUD

The world is in a state of unrest, fuelled by the media. There is plenty to be ‘against’ and yet to thrive we must work harder than ever to be ‘for’ By Neil Scotton and Alister Scott Many psychologists have reported a link between exposure to negative news items and feelings of depression and stress. One survey* on media coverage of the 2013 Boston Marathon bombings two to four weeks after the event, found respondents who had watched the news for at least six hours were nine times more likely to report high acute stress levels than those with much […]

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GENDER: THE CYCLE OF CONTROL

Nicole Berg concludes this column on gender with a two-part exploration of domestic abuse, a pervasive issue, yet still very much unreported. Part 1: setting the scene This column began one year ago as part of Coaching at Work’s Campaign for Gender Equality. Over the year, we’ve examined gendered personality traits, gender conditioning, expansion into our respective ‘feminine’ and ‘masculine’ ranges, life balance, emotion and social group dominance. Together, these have shaped our thoughts on culturally ubiquitous beliefs – and actions that stem from these – and how we may begin to address these in our lives, the lives of […]

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TROUBLESHOOTER: WHO’S DRIVING THIS?

A multinational has lost its CEO and CHRO, denting company morale. With a new CEO in place and restructuring imminent, where should it look for a CHRO? The Issue The chief human resources officer (CHRO), who had worked very closely with the former and recently departed CEO at a large multinational, has also left the business unexpectedly. Her departure has not only left a vacuum at the top, but has come as a surprise to other employees in the business, and other stakeholders. Morale and employee engagement are low, fear and uncertainty about the future are rife. Although a new […]

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PROFILE: GILL FENNINGS-MONKMAN – WORKING FOR JOY

Proudly working class and always striving, Gill Fennings-Monkman has turned adversity into positive energy, becoming chair of BACP Coaching and gaining an MBE along the way. She shares her journey with Liz Hall As a former professional dancer raised in a striving, working class family, hard work and discipline are core to outgoing British Association for Counselling & Psychotherapy (BACP) Coaching chair Gill Fennings-Monkman’s approach to work and life. So too are building resilience and finding joy in challenging times, prompted, in part, by Fennings-Monkman’s traumatic experience of giving birth to a stillborn son, her later work with disadvantaged women […]

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GO HUG YOURSELF

Rachel Ellison reports on how the Danish concept of hygge – living with ease – is going global and what working with it might look like in a coaching context Scented candles, logs on the fire, fluffy hot water bottle covers and cashmere socks. Think autumn colours: orange, gold, burnt ochre, deep cocoa. You may be experiencing hygge. Pronounced ‘hue-guh’, hygge is a Danish tradition meaning ‘cosiness’ or ‘hug yourself’. It’s both individual and communal. Hygge is about living with ease. It’s about mindful living and the conscious creation of a happy, self-nurturing atmosphere in the home or office. Politicians […]

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AHA MOMENTS: A MOMENT OF CLARITY

How important are ‘aha’ moments and how can we increase the likelihood of them occurring in coaching, asks Sophie Austin   Many of us are familiar with Archimedes’ cries of ‘Eureka!’ on discovering density and volume, and Sir Isaac Newton’s discovery of gravity. Intrigued to find out whether it’s desirable to enable such moments of insight within the coaching dialogue and how we might best do this, I chose to explore this topic for my Masters in Coaching and Behavioural Change at Henley Business School. I set about exploring the phenomenon of the ‘aha’ moment in coaching as a symbol […]

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