An archive of articles on all topics of coaching and mentoring. You can search for your topic by using the search box on the left.


Competencies have been my guide through my development as a coach. But with team coaching I had to upgrade my compass, says Georgina Woudstra   Professional coaches will be familiar with the concept of coaching competencies. They underpin most coach training programmes and provide a framework for the assessment of coaches undergoing professional accreditation. During my development as a coach, the ICF Core Competencies served as a compass, offering me guidance and direction towards coach mastery. I reviewed recordings of my coach sessions against this framework, observing my strengths and the skills I needed to practise. I worked with mentor […]


A manager in an offshore bank is finding the jurisdictions under her control isolated and antagonistic. Can she improve this with a limited coaching budget?   The Issue Dani is a mid-level manager in an offshore bank responsible for regulatory compliance of anti-money laundering activities. She oversees the reporting of suspicious financial activity across six legal and financial jurisdictions in western Europe. Dani’s team is made up of reporting officers with sole responsibility for their respective jurisdictions. Two members support cross-jurisdiction issues. The team totals nine people, including Dani. But there are deep and long-standing issues. There is distrust and […]


Peter Welch, award-winning co-founder of the Association of Coach Supervisors, has a passion for self-directed learning. It’s shaping his latest multi-agency venture – creating ethical guidelines for coaching supervisors. Liz Hall reports   One wet Tuesday in Sussex more than a decade ago, self-directed learning advocate Peter Welch was in a coach networking session listening to an Irish woman talking about coaching supervision. Suddenly the penny dropped – coaching supervision was the missing link. Looking back at that lightbulb moment, Welch says, “People talk glibly about aha moments. Well, I did have one. Boom! I suddenly saw the link! There’s […]


There was plenty of cause for celebration on 3 July at the Coaching at Work Awards ceremony in London. It was another tough year for judging, with many deserving people on the shortlists to choose from. The ceremony took place after the Coaching at Work annual conference at the Holiday Inn, Bloomsbury. One of the highlights was the acceptance speech of David Gray’s Posthumous Lifetime Achievement Award by his son, Dan Gray. The awards reception was sponsored by the Academy of Executive Coaching.   The process Coaching at Work team pulls together a shortlist of nominees in consultation with leaders […]


How do organisations match individuals and coaches efficiently and effectively and what have coaches learnt about how to approach chemistry sessions? In this two-part series, Eva Kovacs and Louise Sheppard share their recent research into best practice. Part 1: coach-client matching   In this first part, we describe how coach matching has evolved at GSK and what we have learnt from our research with other organisations and coaching providers on their processes and learning. We started our research by conducting a review of the coaching literature on coach matching. A good coach-client matching process is a vital part of the […]


How do we best support entrepreneurs and how does the entrepreneurship wider culture vary? Kathryn Pope, Gaetane Lenain, Ave Peetri, Lena Gustafsson and Barbara Asimakopoulou report   As coaching someone with an entrepreneurial personality different from coaching anyone else? What are the challenges and potential pitfalls? What skills and resources do we need? These are some of the questions we’ve often been asked by other coaches. What’s the benefit of coaching? What will it help me do that I can’t do now? What results will I get? How quickly will I see these? Is it worth my time? These are […]


Are coaches today’s ‘snake oil’ merchants? Coaching continues to operate on limited evidence, but it’s time this changed, argue Andrew J T George and Jonathan Passmore   The middle of the 19th century many people made their fortunes on patent medicines, often called ‘snake oil’, that were marketed as a panacea for all ills. These had various formulations. One contained mineral oil, callow, turpentine, pepper and camphor, while some contained cocaine, amphetamine or opium, no doubt increasing repeat sales! They all had in common extravagant claims but no scientific evidence that they worked (Young, 1961; Anderson, 2000). So why did […]


In the last of a series on coaching and mentoring initiatives at Guy’s and St Thomas’ NHS Foundation Trust, Manal Sadik and Hannah Datema report on the positive impact of reverse mentoring on staff equality   Guy’s and St Thomas’ we’re firmly committed to creating the right conditions, both culturally and structurally, where every member of the workforce is valued and treated with respect, has equal and equitable opportunity in recruitment, training and development and career progression, and can bring their whole self to work. However, data from the NHS Staff Survey and the NHS Workforce Race Equality Standard was […]


At some point in the coaching conversation you are going to have to talk fees. But before it gets awkward, remind yourself of the value you bring   How do you broach the question of fees with your prospect? Or what do you say when they ask what you charge? In the early days of building a coaching practice, talking about money can feel emotive and awkward, if not utterly daunting. But at the appropriate moment, as for any other profession, fees need to be discussed. The appropriate moment is most often when you start to feel or sense that […]


How can we maximise the value of peer mentoring? Lis Merrick reports   Mentoring comes in all shapes and sizes these days, but one under-used approach in organisations is peer mentoring, whereas in the education sector, peer mentoring is used widely. In my view, many of the advantages of peer mentoring showcased in education could be transferred elsewhere, particularly with the move to flatter, more agile and less structured organisations. However, peer mentoring is kept mainly as an induction tool and used infrequently within formal mentoring programmes. The main challenge to its popularity within organisations is the lack of kudos […]