Beyond frontiers – Case studies

Coaching and Mentoring at Work: Beyond frontiers
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Case studies


Avon & Wiltshire Mental Health Partnership NHS Trust

Beyond the boundaries of management: Coaching to leadership to clinical practice – Solution-Focused Coaching at Avon & Wiltshire Mental Health Partnership NHS Trust. AWP is one of the UK’s largest and most widely spread mental health providers. This session will tell the story of AWP’s experience with Solution-Focused (SF) coaching, from an initiative to engender a greater ‘coaching culture’ through a wider use of SF tools and approaches in management to a reassessment of SF as an overarching tool for clinical work. Since 2008 Mark McKergow and the sfwork team have been supporting AWP in this journey which has evolved in ways nobody anticipated. Mark McKergow,
Antoinette Oglethorpe
(Centre for Solutions Focus at Work, London) and Justine Faulkner, clinical director at AWP, will tell the story of this emerging process, what helped along the way, results from many perspectives and give an update on the current situation.


Mentoring across cultures case study

Lis Merrick will present two cross-cultural mentoring case studies from her work with the WWF, an organization dedicated to the conservation of wildlife and endangered species and McBride, the leading supplier of private label household and personal care products for Europe’s largest and most successful retailers.

The case studies will showcase using real life relationships, some of the best practice in designing mentoring across different cultures, as well as illustrating women’s leadership mentoring and talent management mentoring. The session will be of interest to anyone involved in mentoring to develop talent and support senior women, but who are also interested in how the cross-cultural aspect of the learning relationship can impact the mentoring partnership. Participants can also enjoy an opportunity to share their own experiences and learning from mentoring across cultures.

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