Some 20 months after the pandemic first struck in Europe, online delivery continues. Robbie Steinhouse offers tips and his own archetype-based model for engaging people in the virtual space

  When we first entered the strange new world of distancing, face masks, hand sanitising – and fear – which marked spring 2020, we began to notice a pattern of responses from many of our coaching clients, supervisees, friends, relatives, and others around us. The last live training I presented was ominously on Friday 13 March 2020,...