How do we hear deeply the voice of the team, without adding our own agenda? Active Listening allows us to hear the team’s concerns without criticism

By Allard de Jong   The sixth core competency in our model is Active Listening, which we define as the ability to listen deeply to team members, the team and the voice of the system in the context of the team’s desired change. This ability to perceive the voice of the team or of the wider system is precisely what many coaches struggle with as they transition...