By Kate McGuire

Speaking and listening are personal and organisational imperatives, and the consequences of conversational habits can be profound, far-reaching and potentially highly damaging. This was the view offered by Professor Megan Reitz of Hult Ashridge Business School, opening this year’s Coaching At Work conference, where she outlined the findings of her latest research, ‘Speaking Truth to Power’. Reitz’s research shows that 8% of people know something that would harm their organisation if it came out,...