LEGAL & GENERAL INITIATIVE BOOSTS STAFF PROGRESS

Embedding coaching in Legal & General’s talent development programme has improved retention, employee engagement and performance.

Legal & General created the Step Forward programme in response to a perceived lack of development opportunities for staff at lower grades. The programme, which focuses on supporting a coaching culture, has become embedded in the organisation and is now oversubscribed. Managers at all levels are involved as either mentors, coaches, project buddies, delivering parts...

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