TROUBLESHOOTER: READY TO DIVE IN?

A team coach faces a familiar situation and needs to decide whether the team is ready to be coached. Given the facts, would you coach them? The Issue

You have been invited to meet the human resource director (HRD) of a FTSE 250 insurance business. You have a very close working relationship with her having been contracted as a team coach on several occasions in her last two organisations.

The HRD is commissioning...

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