TROUBLESHOOTER: A WORLD OF DIFFERENCE?

An IT organisation has grown rapidly in its global diversity. But some individuals are clashing. Is this behaviour personality-led or does it have a cultural basis? THE ISSUE A relatively new software technology company has experienced rapid growth, from five employees a year ago, to more than 50 today. Many come from diverse cultural backgrounds, including Chinese, Italian, German and Indian. Inevitably, there have been problems and complaints with some individuals, including accusations of dishonesty, selfishness and lack of willingness to work with the team. For example, one employee is accused of talking behind other people’s backs, while another has […]

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