TROUBLESHOOTER: CAUGHT UP IN THE PAST

A well-known business suffers from high staff turnover and a stagnating culture. The HR director cannot tell why. Could coaching surface the influencing issues? The Issue Simon is the managing director of a mid-sized business with around 500 employees. He is 18 months into the role. Although his business has a globally recognised brand, and […]

THE ONE THAT GOT AWAY. A PROFILE OF MARGARET CHAPMAN-CLARKE

Occupational psychologist, coach and supervisor, Margaret Chapman-Clarke’s love of learning has kept her one step ahead of the game, she tells Liz Hall   Margaret Chapman-Clarke has been described as a ‘quiet mover and shaker’. She’s often behind the scenes, observing, researching, integrating and, yes, shaking things up with insightful questions and innovations. A former […]

FIRST PERSON: NATIONAL GRID CASE STUDY

Coaching is boosting performance and employee engagement at National Grid. Craig Rollason reports My first awareness of coaching was some 20 years ago, when my employer at that time introduced “coaching for excellence”, a two-day course based on the GROW model run by internally trained coaches. I really liked the concept – introducing a different […]

VIRTUAL REALITY

Adapt to our digital world… or it’s the end for traditional coaches and mentors By Andrew Jackson, Tammy Tawadros and David Tinker The digitalisation of our culture and our psyches provides new challenges for coaches and mentors, who must re-think traditional practices or face a bleak future. Our always-on society and the digitalisation of most […]

RISING FORTUNES

China’s coaching market is becoming increasingly sophisticated and competitive, writes Wang Fangqing, in Shanghai   Professional coaching in China is starting to move into the mainstream, with the intervention increasingly welcomed into businesses, whether foreign or locally owned. The Shanghai operation of the International Coach Federation (ICF) witnessed a surge in coaching activities within mainland […]

ROI: A WASTE OF OUR TIME?

ROI in executive coaching? For the sake of our profession, let’s stop using it, says Willem Jan Hofmans There is a lack of empirical evidence that coaching delivers the desired results, according to much of the academic literature, prompting me to focus my research for my Doctorate in Business Administration (DBA) on the efficacy of […]

TOOLBOX: ROADTEST – LET’S GET YOU MOTIVATED

This issue we roadtest the profiling tool, Motivational Maps By Carole Gaskell What is it? Motivational Maps® is a profiling tool based on more than 10 years’ research by motivational expert, James Sale. It enables people to understand what motivates them, measuring motivation on three levels: individual, team and across the organisation. It offers leaders insights […]

HOW TO… COACH THE BOARD

Directors and CEOs in highly regulated environments are under intense pressure to succeed. Specialised coaching is required at board level for a productive relationship By Judith Nicol While the broad objective of improving effectiveness may be the same, coaching the board, as individuals or collectively, is different from working with executives further down the management […]