Cost-cutting measures are high on the agenda of many public sector bodies today, but North Hertfordshire District Council is using coaching to keep its employees engaged, indicates research by coach and coaching lecturer, Tina Dickens A coaching culture that embraces all staff at North Hertfordshire District Council (NHDC) is helping employees remain engaged and deal with the uncertainty arising from restructuring and cost-cutting moves. The benefits of being coached have included raised self-awareness, while coaches report a growth in personal and professional development...