VIEWPOINT: THE RISE OF THE MACHINES

As robotic process automation grows, people management will become even more important says Neil Bentley, chief knowledge officer, ActiveOps By Neil Bentley   No longer the preserve of science fiction, the impact of robots in the workplace has been subjected to intense debate in recent months, with a new study by the Oxford Martin School […]

REFLECTIONS: WHO ARE YOU – REALLY?

Clients can become so embroiled in their work that they lose their identity. Coaching can guide them back to being whole, integrated beings again By Lindsay Wittenberg   I’m intrigued by how the question of how the coaching client’s identity – or more accurately, identities – is manifested in the coaching encounter. For some leaders, […]

THREE MINUTES TO MIDNIGHT: LET’S WORK OUR QUIET MAGIC

As coaching begin to change the organisational narrative, businesses are starting to see themselves as part of an evolving – and flourishing – system By Alister Scott and Neil Scotton   “Many coaches are organisational refugees.” One of many suitably provocative statements Prof Peter Hawkins delivered at the ICF Advance 2015: Science of Coaching conference […]

TROUBLESHOOTER: AM I THE ONE YOU NEED?

If the client’s situation changes, should the coach change too? Mark feels he now has little to offer his client; she, however, disagrees. What should they do?   The Issue Mark has been working with Catriona for nearly two years. He was approached by the HR director to support Catriona in building her influencing skills […]

WHEN THE POLICE COME KNOCKING

By Eve Turner and Declan Woods   A coaching dilemma Imagine this happening to you. You are an independent coach who does some associate work, and you previously worked with a client as an associate around issues such as interpersonal skills, handling conflict and confidence. The coaching sessions were completed several months ago and you […]

CONVERSATION STOPPER

How do language differences affect trust in multinational teams and what can we do about it? Professional development coach and facilitator, Anne Wolff, shares her research   Multinational teams (MNTs) are increasingly common in corporate life. Whether through mergers or a global HR system, they attract superior talent from around the world. Cultural differences play […]

SWAROVSKI: A SHINING EXAMPLE

When mentoring is used at individual, team and organisational levels its true potential is realised. Swarovski explains how its initiative is building a sense of community right across the global organisation By Emily Cosgrove   Over the past two years the internal mentoring initiative at crystal producer Swarovski has grown from the seeds of an […]

WAKE UP TO WELLNESS

From wellness to illness and back through recovery, coaching has a huge role to play in keeping employees fit for work. Yet both coaches and coaching buyers seem to have a blind spot around well-being, says Anthony Eldridge-Rogers   The coaching profession has a blind spot: our relationship to and integration with human health. Wellness […]

TOOLBOX: THE NINE WORDS PROCESS

Margaret Chapman-Clarke shares how to harness the ‘place of zero’ to release coach and client creativity by using the Nine Words process   Mason de Chochor describes our “place of zero”1 as a particular type of consciousness where, as coaches, we develop an expanded level of awareness in order to “get out of our own […]