By Zsófia Anna Utry If organisations are to survive and maintain sustainability they need to embrace complexity, paradox, difference and emotions. Ian McDermott, Naomi Iles and Professor Paul Brown, in workshops at the AC conference, all made the case for openness towards uncertainties, and for leaving behind predictability, control and management of change, conditions that shut down people’s creative capacity for adaptation to change. Leadership must move away from traditional management approaches. Anikó Szabó’s view was that “leadership is about listening and making...