By Bridget Farrands   Complex and ambiguous situations indicate that polarities are present – and that the coach will need to take many viewpoints into account. Conventional problem solving won’t work. By managing polarities well, the coach can get the best from a situation that has no right or wrong answer   What is a polarity? The Oxford English Dictionary defines it as “the state of having two opposite or contradictory tendencies, opinions or aspects”. Problems that ask for ‘both–and’ solutions, where an issue can’t easily or quickly be reduced...