Inner workings

The line between internal coaching and mentoring seems to be getting fuzzier, alongside a dramatic increase in their use as developmental interventions, report Sara Hope and Emily Cosgrove The use of internal coaching and mentoring as developmental interventions in organisations has increased substantially over the past decade. The drivers can be very different, their backgrounds […]

Random House – a case study

How to set up and make the most of your internal coaching pool Jason Miller, partner, Tinder-Box Are you considering setting up an internal coaching pool? If so, you need to give serious consideration to the following three challenges: First, how do you maintain quality and continually upskill your coaches? Second, how do you use […]

The dance of trust

Without trust between coach and client, no meaningful work can take place. Yet we are all different – and our interpretation of trust will be, too, says Eunice Aquilina Cultivating trust is core to building an effective coaching relationship. The psychotherapy and counselling literature consistently tells us that, irrespective of your particular orientation, it is […]

Conversation stopper

Sharon Millar and Amanda Ridings’ pilot programme in NHS Scotland enables fruitful leadership conversations in complex environments. It also outlines introductory frameworks for bringing dialogue and mindfulness practices into leadership conversations Have you or your clients ever sat in a meeting and thought: ‘We’ve said all this before…’ ‘Two people trading opinions isn’t a conversation!’ […]

A fearful burden

Dead projects cast long shadows, argue Paul Brown and Brenda Hales. This two-part series examines the place of fear and trust in coaching, particularly within complex project management settings. Part 1: the positive impact on individuals and projects, of organisations building their knowledge of how the brain organises itself Complex projects are high risk for […]

Express yourself

The ability to speak effectively in meetings has a significant impact on how someone is perceived, their reputation and their promotion prospects. Many clients are hampered by their inability to speak up, but coaching has the tools to help them, says Barbara Moyes Over the past four years, I have coached a number of high […]

The peace process

A volunteer mentor programme is helping British wounded, injured and sick soldiers find their feet back in ‘civvie’ street. Sally-Anne Airey, a volunteer mentor herself, describes how leavers are being supported When Corporal David Henderson was medically discharged from the British Army in September 2012, at the age of 26, he became one of 1,500 […]

Book review: Developing Mental Toughness

Title: Developing Mental Toughness Authors: Peter Clough and Doug Strycharczyk Publisher: Kogan Page ISBN 978 0749 46377 9 Usefulness **** The label ‘mental toughness’ may not be everyone’s cup of tea, but few can argue that these are challenging times in which topics such as resilience are particularly hot. Does resilience, or mental toughness, which […]

Book Review: Get That Job With NLP

Title: Get That Job With NLP Author: Jackie Arnold Publisher: Teach Yourself ISBN 978 1444 17675 9 Usefulness ***** This book is the next best thing to having your own career coach. Job seekers can read the case studies, do the exercises and be well prepared to find the role they really want. As a […]

Toolbox: Positive attractors

Coaching at Work road-tests Energetic NLP 1 The tool What is it? Energetic NLP is NeuroLinguistic Programming (NLP) combined with healing and intuition work. It’s a system of processes that seeks to bring a spiritual dimension to professional and personal growth. Creator Art Giser recognised that NLP on its own had its limitations, as change […]