Conference roundup: Health Coaching summit 2013, 26 February, london

Wellness skills help patients ‘own’ their health By Stuart Rose Using a coaching approach to put the patient ‘back in the driving seat’ of directing their own health brings lasting benefits, said Margaret Moore. Health and wellness coaching can help the patient to be not just a passive receiver of healthcare, but to understand their condition and take on responsibility for their health and choice of lifestyle, said Moore. A leading figure in coaching in the US, CEO of Wellcoaches Corporation and co-director of the Institute of Coaching at McLean Hospital, Harvard Medical School, Moore shared her reflections on the […]

Leadership style may be ‘independent from biological gender’

Leadership styles are more or less the same for men and women, suggests research from Kilden Information Centre for Gender Research in Norway. The study discovered only marginal differences between the sexes when it comes to methods of leadership. According to the research, “androgynous managers” report having the best innovation climate in their groups. A good innovation climate entails setting clear, common objectives and visions, creating a sense of security for participants in the work group, facilitating the development of ideas and creativity, and keeping the group’s work on task, says the study, which analysed responses from more than 900 […]

Survey: caring behaviour is most valued locally

The most common values chosen by people in the UK are: caring, family, honesty and humour/fun, according to a survey of 4,000 people. The study, by the Barrett Values Centre, asked people across the UK to pick the 10 values/behaviours that most reflect them. It also asked their desired values for the nation. The top three are: employment opportunities, caring for the elderly and caring for the disadvantaged. Respondents said their values were matched largely in their local community, but this was not so at a national level where there was a marked disconnect. The top three perceived values at […]

Women 1st trains and mentors 1,000 female hospitality staff

More than 1,000 women have been mentored and trained by Women 1st to achieve their career aspirations in the UK’s hospitality, passenger transport, travel and tourism industries. The organisation made its announcement on International Women’s Day 2013 on 8 March. It reached the 1,000 landmark thanks to Thistle Hotels’ decision to put a new batch of female managers through Women 1st’s Step Up programme, a leadership and management programme for women. Women 1st also offers a mentoring programme that matches candidates to senior industry figures so that junior female staff can benefit from expert advice and guidance in order to […]

CMI Paper declares support for female leaders

A lack of self-confidence, a weak talent pipeline, pay gaps and the wrong role models, are among the biggest challenges holding back female managers, according to the Chartered Management Institute (CMI). Coinciding with International Women’s Day 2013 on 8 March, the CMI produced its first ever White Paper on gender issues, Women in Leadership. As well as bringing together thinking from business, management and academia, the Paper presents a range of practical recommendations for female managers, the government, and employers and line managers. For the latter group, recommendations include creating supportive networks and encouraging mentoring opportunities for female managers. For […]

Free spirits

Viewpoint Chris Welford How can coaches support a client’s personal growth while fulfilling larger contractual obligations? Despite not wishing to add to the burgeoning range of classified maladies of the mind and spirit, I often wonder if a common, but unreported, problem in organisational life is continuous partial attention disorder. I could imagine a range of diagnostic criteria, with symptoms ranging from a short concentration span, itself continually interrupted by undue attention to electronic media, the ability to engage with others at only the most superficial level and a marked lack of truly creative problem solving. I wouldn’t expect diagnosis […]

Still waters

Letter from Bhutan The people of Bhutan lack material things, but are rich in spirituality. Can we embrace this in our practices? Amanda Ridings The silence in Bhutan is profound. I could almost reach out and touch it – intense, resonant, forgiving. It seems able to absorb any sound: words and talk simply dissolve into this vastness, transient and inconsequential. Since my return, the visceral memory of this silence sustains me in challenging moments, supporting me to listen for my deeper wisdom – for universal wisdom. My ability to be present feels steadier and more resilient. I went to Bhutan […]

Change is in the air

Three minutes to midnight A series of columns on our role in tackling the complicated economic, environmental and social challenges we face. It is a place to question, offer, share, explore, challenge, dissent, celebrate, reflect, learn and enjoy. Change – coming to a coaching organisation near you Change is in the air. The latest International Coach Federation (ICF) global strategic plan starts with the words: “In service of humanity flourishing…” The Association for Coaching’s (AC) core purpose includes “make a sustainable difference to individuals, organisations and, in turn, society”. And the European Mentoring and Coaching Council (EMCC) tells us it […]

TroubleShooter: Let’s make tracks

A coach is finding that some of her clients are becoming stuck. They can see changes they want to make, but ingrained behaviour keeps setting them on the wrong path. Time to bring in neuroscience? Madeleine is curious to see whether neuroscience can shed any light on a problem many of her clients face. She says these clients come to coaching because they have recognised certain patterns of behaviour they’d like to change. But even with good coaching, with her or others, some get frustrated or even completely stuck. One client, Joe, says he wants to be more assertive, but […]

Profile: Sally Bonneywell

Pharmaceutical giant GlaxoSmithKline needed to change radically to keep its position in an increasingly challenging market. Sally Bonneywell created a coaching initiative that did just that – proving its worth with stunning results, reports Liz Hall

“Go for it,” responded global healthcare company GlaxoSmithKline (GSK)’s head of HR when Sally Bonneywell suggested coaching was just what the business needed.
Bonneywell’s infectious enthusiasm and bubbliness no doubt helped her case. But the business case was compelling, too.

When Andrew Witty became CEO in 2007, he was clear that only radical transformation could help GSK meet the challenges it faced with the rest of the pharmaceutical industry. Coaching was the ideal way to support the huge internal change he had set in motion, but as an integral part of HR.