Clinicians: from expert to enabler

By Stuart Rose and Liz Hall Training medical professionals in coaching skills is increasing patient satisfaction and self-efficacy and helping clinicians to be more resilient, suggests an initiative in the NHS. Coach, GP and consultant in public health, Dr Penny Newman, who co-designed health coaching training in the NHS Midlands and East, shared findings from evaluations of a number of schemes within the initiative. Developing coaching skills helps clinicians change their mindsets so they interact with patients and colleagues in a different way, shifting from the role of expert to enabler....

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