Uncoachable? That’s so uncool!

International coach federation global conference, 3-6 October 2012, london Coaching is seen as ‘cool’ by JOEY Restaurant Group’s employees – and as the average age of its staff is only 25 years old, cool is all. Redefining coaching as cool, and gaining senior buy-in, were key in getting a coaching culture off the ground, said […]

Interventions must increase credibility through evidence-based results

By Ros Soulsby Coaches need to be more systemically minded, more challenging and more evidence-focused. In her opening address at the conference, Caroline Sandler, head of Sandler Consulting Executive Coaching Practice, underlined the importance of accountability – both for the individual being coached and the organisation commissioning coaching. She said that in spite of the […]

Engaged BT staff attract like-minded customers

Chartered institute of personnel and development conference: coaching for business performance, 26 september 2012, London By Ros Soulsby Coaching is significantly boosting employee engagement and thus customer satisfaction at BT. Disengagement costs the UK some £44 billion a year – equivalent to half the annual cost of the NHS, revealed Caroline Waters, director of people […]

Avatar coaches to meet clients in virtual reality

The world of virtual reality (VR) complete with 3D avatars, landscapes and props, is set to meet the world of coaching in a trailblazing project due to launch next spring. The VR platform is the brainchild of organisational change consultant and coach David Tinker, who also has a background in sociodrama. It is expected to […]