Learning providers must stop ‘patronising’ SMEs

We have been “barking up the wrong tree for years” with our business education models, according to Bob Garvey. At his inaugural lecture on 31 October for his chair in Business Education at York St John Business School, Professor Garvey was set to challenge current frameworks for learning delivered by most providers in the market. His lecture, ‘Learning Business’, shared an alternative model of business education based on conversational learning. He said, “There can be little doubt that those that learn the fastest in business are often the most successful. But SME business leaders are often patronised by public and […]

All is energy: transformational models use quantum physics

By Ros Soulsby Alan Seale, director of the Center for Transformational Presence, shared two models for cognitive and ‘energetic’ transformation in clients. His work is based on principles from ancient traditions and quantum physics: Everything is energy, constantly in motion, changing and how it is supposed to be Energy cannot be created or destroyed, only transformed. A problem is not something to be solved, but to be interested in. This means letting something show itself on its own terms. The universe is built on relationships – we coach a relationship; between the client and the organisation, not a situation. His […]

Whyte: we are all pilgrims into the unknown

By Liz Hall and Ros Soulsby Poet David Whyte led delegates on an intimate journey drawing on his experiences and poetry, and the metaphor of a pilgrim for our travels through life and as a way to hold courageous conversations with ourselves and our world. He described a pilgrim as someone passing through quite quickly, who depends on hospitality and help from friends and strangers, who is subject to changing weather, and who finds the destination changes the nearer they get to it. Having a sense of the horizon is important as we travel through life, but what lies there […]

ICF details plans to retain and improve on accreditation offer

After much deliberation and resistance from members to previous plans to streamline its accreditation process, the International Coach Federation (ICF) board has decided to continue to offer three levels of accreditation: ACC, PCC and MCC. The announcement was made at the ICF Global conference, the first to be held outside the US, which attracted more than 900 delegates. ICF Global president, Janet Harvey, at the conference, issued a call to action to all coaches. “I wonder if our humility stands at cross-purposes with our intention to see humanity flourishing. Now’s not a time to shrink back in humility. If we […]

Prism award: everyone deserves great leaders

International coach federation global conference, 3-6 October 2012, london The return on investment for introducing coaching within a management development programme is 87.6 per cent at the United Nations Secretariat, delegates heard. The organisation won the International Coach Federation (ICF) Prism award, along with Banner Health and Roche Turkey. Staff engagement at Roche Turkey has gone up by 20 per cent, thanks to its coaching strategy. The establishment of a coaching culture at Roche began two years ago, said internal coach Mustah Zarlari, and has seen more people promoted internally. Zarlari said the number of assignments overseas has increased: “I […]

Greater awareness of emotional styles can improve resilience

By Ros Soulsby More than any other factor, resilience determines who succeeds or fails, said Dean Becker at the ICF conference. Becker, managing director and co-founder of Adaptiv Learning Systems, drew on 30 thirty years of research in his session on resilience and connection. Adaptiv’s Resilience Factor Inventory (RFI) measures seven factors (emotional regulation, impulse control, causal analysis, self-efficacy, realistic optimism, reaching out and connection) and seven skills (discovering emotional radar, avoiding thinking traps, navigating problem icebergs, getting flexible around the style, harnessing positive emotions, tapping into positive icebergs and creating connection). The core of the work is credited to […]

CIPD report: Asia raises skills through coaching

By Liz Hall Coaching and mentoring are gaining prominence as ways to raise skills in Asia, according to a report by the Chartered Institute of Personnel and Development and the Hong Kong Institute of Human Resource Management. Coaching and mentoring are the most cited methods of raising skills (57 per cent of respondents). Raising skills is a priority for 88 per cent of 1,088 respondent organisations from across Hong Kong, China, South Korea, Malaysia, Singapore and Taiwan. Meanwhile, coaching by line managers is considered the most effective learning and development approach (32 per cent), followed by in-house development programmes (29 […]

Brown: Embrace your vulnerability – it’s what makes you good enough

People who feel they are ‘good enough’ have in common an ability to feel and give love, to be vulnerable, to do creative things – and to take rest and play at least as seriously as they do work, said Brené Brown at the ICF conference. Brown carried out research to discover what allowed people to be ‘wholehearted’ (‘loving with their whole hearts’). She was surprised to find that a deep sense of love is the only variable in what allows people to feel they are ‘enough’. “This drove me crazy. I thought how can this be the only difference? […]

Give shame a voice in your conversations

International coach federation global conference, 3-6 October 2012, london Coaching in which shame isn’t talked about, probably isn’t going deep enough, said Brené Brown, a research professor at the University of Houston Graduate College of Social Work. “Shame is the most primitive feeling [we can have]. Forty years of data shows that people showing no capacity for connection experience, no shame, [are] psychopaths” said Brown in her keynote address. “Shame can’t survive being spoken…For shame to survive it needs secrecy, silence and judgment. [So] we talk about holding a space for shame.” She said that the top four triggers for […]


Under pressure Workers in the UK believe middle managers and junior level staff are under more pressure than CEOs and senior executives, according to a study of more than 1,500 UK employees. The study, by OnePoll for consultancy Lane4, found that 48 per cent of workers feel under pressure at work while two-fifths feel they’re under severe stress. Some 91 per cent of workers feel most workplace stress falls on middle management, with some of the stress trickling down to the most junior employees. Twenty per cent of the latter believe they are under extreme pressure. Diverse ways ‘Indirect methods’, […]