International coach federation global conference, 3-6 October 2012, london The return on investment for introducing coaching within a management development programme is 87.6 per cent at the United Nations Secretariat, delegates heard. The organisation won the International Coach Federation (ICF) Prism award, along with Banner Health and Roche Turkey. Staff engagement at Roche Turkey has gone up by 20 per cent, thanks to its coaching strategy. The establishment of a coaching culture at Roche began two years ago, said internal coach Mustah Zarlari, and has seen more people promoted internally....