Bouncing Back

What is resilience? More importantly, what does it mean to your client? And can resilience be learned? Jenny Campbell explores these questions, among others, in her research into this much-debated topic

Resilience is a hot topic. But is it a good thing? On the one hand, it’s seen as a negative trait that lands people in trouble1; on the other, the mental toughness measurement tool, MTQ48, assumes an ability to perform under stress is a good thing. At the heart of this debate is the definition of resilience. I undertook some research, published in 20092, based on 25 interviews with...

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