A recently promoted marketing manager is struggling to manage her international teams in phone meetings. The teams are losing cohesion and she is losing confidence in her leadership abilities. Gemma was recently promoted to a high-profile international marketing role in the large investment bank where she’s worked for 10 years. It’s an exciting move as the bank is investing in global rebranding as a result of an acquisition, but it’s brought problems she didn’t anticipate. There’s an embargo on non-emergency travel, which means she’s having to manage her European...

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