Balancing act

How should we 'manage' internal coaches, as they juggle the demands of a day job with the challenges of a new role? Supervision may well be the only answer, say Alison Fletcher and Liz Macann Internal coaching has become a cost-effective way of widening the reach of coaching beyond top teams. But how should we be supporting this emerging breed of internal practitioner as they combine a new and challenging role with the demands of a very different day job? Is it enough to give them training, a contracting framework and a code of ethics, then send them to work...

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