In the pipeline

In part two of our special report into talent management, Santander’s Caroline Curtis tells Liz Hall why the commercial bank is putting coaching at its very heart Caroline Curtis, Santander’s head of talent and people development, believes coaching is “the most...

Talent show

How does a company keep its top performers? Formal development? Not according to two new employee surveys. Our 10-page special report looks at the vital role coaching and mentoring plays in talent management. Liz Hall reports Savvy organisations are putting coaching...

Grow your own

How do external supervisors see the internal talent coach’s role? In part three of our report, Jennifer Liston-Smith and Emma Donaldson-Feilder explore the challenges and opportunities facing an increasingly complex job description Organisations are broadening the...

Toolbox – Give me five!

Continuing our series looking at coaching tools and techniques, Coaching at Work road-tests Facet5 personality tool 1 The tool What is it? Facet5 is a personality tool that helps participants understand how people differ in their behaviour, motivation, attitudes and...