Coaching at Work e-newsletter – November 2010

Welcome to the November issue of the newsletter As we almost reach the end of 2010- what a year- we’re inviting you once again to cast your mind over the last 12 months: what have the key achievements for coaching and mentoring been and who stands out for you for their contributions to these fields? And looking forward, what should we be focusing on in 2011, and in particular, what should the focus be as coaches and mentors operating in the current economic climate? Please take a few minutes to take part in our annual survey (by 2 December): https://www.surveymonkey.com/s/CAWannualsurvey2010 […]

Coaching helps ADHD students

By Liz Hall Coaching can help students with Attention Deficit/Hyperactivity Disorder (ADHD) improve their study skills, well-being and confidence levels, suggests research carried out by the Edge Foundation. Some 127 students from eight universities and two community colleges in the US took part in the study by researchers at Wayne State University. It is the largest study to date to examine the effects of ADHD coaching. The study by Sharon Field, David Parker, Shlomo Sawilowsky and Laura Rolands suggests that coaching helps students improve their self-regulation, study skills and will. It also helps to build students’ confidence and enhance their […]

Viewpoint -The buck stops here

Gil Schwenk Don’t pass difficult conversations on to coaches – instead include them in a three-way dialogue. Problem solved! Too many managers in today’s organisations are finding it hard to have ‘difficult’ conversations with their people, particularly on performance and skill issues. Instead, they are happy to abdicate responsibility to an unsuspecting business coach, turning coaching into a management cop out. Organisations need to take action to reverse this trend and review how they can – arguably with the assistance of coaching – empower their managers, support the managerial relationship and deliver real value to the business as a whole. […]

View from the balcony – Mentoring was meant to be

This series of columns by an anonymous coaching buyer takes a thought-provoking helicopter view of what’s going on in the industry. This issue: mentor vs coach The use of the term ‘coach’ in a business sense is a 20th century phenomenon; ‘mentor’, however, dates back to the Ancient Greeks. Yet in business, coaching has been in the ascendency for many years. There is the Association for Coaching, International Coach Federation, even this magazine but, International Mentoring Association aside, there is no equivalent in the field of mentoring; even the conferences of the European Mentoring and Coaching Council are dominated by […]

A hard act to follow

A highly capable technology manager has the heads but not the hearts of his staff. He does not empathise and knows little about them. Can coaching bring some engagement to both sides? John is new in his role as head of technology. Though capable technically, his CEO says he’s not “getting the results from his people” and that he needs to be more of an inspirational leader. He is extremely bright with a responsibility for more than 600 staff and 12 direct reports. He is hard working, dedicated and respected for his honesty and integrity. Psychometric profiles reveal: He has […]

In the pipeline

In part two of our special report into talent management, Santander’s Caroline Curtis tells Liz Hall why the commercial bank is putting coaching at its very heart Caroline Curtis, Santander’s head of talent and people development, believes coaching is “the most effective intervention with people”. Since joining the commercial bank four years ago (she joined Abbey, which was then acquired by Santander), she has ensured that coaching and mentoring have been at the heart of its talent management strategy, as well as its entire learning and development. “We use coaching a lot as part of our leadership and talent development; […]

Talent show

How does a company keep its top performers? Formal development? Not according to two new employee surveys. Our 10-page special report looks at the vital role coaching and mentoring plays in talent management. Liz Hall reports Savvy organisations are putting coaching and mentoring at the heart of their talent management strategies. And well they might. Two sets of research from the Chartered Institute of Personnel and Development (CIPD) have flagged up coaching’s effectiveness in this area. Some 39 per cent of respondents to the CIPD’s Learning and Talent Development 2010 survey1 rated coaching as the most effective intervention in talent […]

Grow your own

How do external supervisors see the internal talent coach’s role? In part three of our report, Jennifer Liston-Smith and Emma Donaldson-Feilder explore the challenges and opportunities facing an increasingly complex job description Organisations are broadening the focus of their coaching interventions, from performance to talent. At the same time, coaching arrangements have shifted to include more internal provision. As a result, many internal coaches now find themselves supporting leadership development, maternity transition and high potential young talent. Sometimes internal coaching is strategically positioned to support retention of valued employees. However, there may also be an explicit or implied developmental agenda. […]

Toolbox – Give me five!

Continuing our series looking at coaching tools and techniques, Coaching at Work road-tests Facet5 personality tool 1 The tool What is it? Facet5 is a personality tool that helps participants understand how people differ in their behaviour, motivation, attitudes and aspirations. It uses the ‘Big Five’ factors of personality generally considered by psychologists to be the building blocks of personality, and it follows the principle that we each have a certain amount of each. The pattern of scores gives coaches and participants an overall picture of their reactions, behaviours and preferences. The factors are: Will Determination, assertiveness and independence Energy […]