Age old divides

Most employers are not geared up to manage an ageing workforce, despite the impending abolition of the Default Retirement Age (DRA) and the fact that a third of UK workers will be aged over 50 by 2020. The failure of UK business leaders to adapt to an ageing workforce...

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Fans of the work of Ingmar Bergman, will appreciate the importance of silence in human interaction. In coaching too, silence can be golden. But just how does that work in a telephone session? John Charlton explains Silence is a really important part of good coaching....

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