beyond CONTROL

Coaching faces huge amounts of complexity. But must we always contain it in a change situation? Not according to Glenda Eoyang, creator of Human Systems Dynamics, and colleague Sally Gritten. They explain why we should embrace the uncertainty. Picture this: you’re running a team coaching session with 12 managers and directors, divided into groups of four. Each must decide on a single rule they all follow in their daily working lives. Group one says maximising profit is the overall rule that influences behaviour and choice. Everyone nods their head. Group two says that new product development is the primary driver. […]

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