Your best bet

Alison Carter wonders why business benefits from internal coaching are being compromised or remain undelivered. What can you do to make sure your scheme delivers on the bottom line? Anecdotal evidence suggests that discretionary staff development hasn’t been cut in the downturn. But much is on hold as managers focus on balance sheets, wage costs and engagement.

Internal coaching is new, but once a scheme is embedded some organisations find it hard to identify the business benefits promised by coaching success stories. And because the economy is likely...

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