Trouble shooter: The great pretender

Two experts advise in a hypothetical situation involving a coach returning from maternity leave who has had little time to update her coaching skills but finds they are now needed to coach several senior staff

The Problem

Senior HR professional Jo came to Anna to ask about refreshing her coaching skills and possibly getting more training. Once behind closed doors, however, it came out that she was suffering from a sudden and huge dive in confidence. The...

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