Manager as Coach – what did we learn?

Manager-as-coach Elaine Robinson and her report – and client – Rebecca Peat share diaries of their fourth and final session together. This issue: What did we learn?   Gathering know-how One of the most common questions I am asked when training managers as coaches relates to when and how they can bring in their own experience. Coaching is about drawing out the employee’s know-how, raising their awareness and helping them clarify their thoughts using questions. However, managers tend to be concerned about their own wisdom going to waste. One helpful framework consists of a spectrum of places where know-how might […]

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