Manager-as-coach: Boosting review conversations

Offers practical help for line managers coaching their own staff; looks at boosting review conversations Reviewing progress is an important part of any manager’s role. One of the most well-known structured ways to do it is with the After Action Review. This was introduced by the US Army in the mid-1970s to learn from simulated battles. Today, it is used by organisations to build learning in the middle or at the end of projects. The structure asks four questions: What did we set out to achieve? What actually happened? Why did it happen? What are we going to do next […]

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