Conflict coaching is key to new dispute resolution regulations

Urges organisations to ensure managers have the necessary coaching skills in dispute resolution to prevent disputes escalating to tribunals
Liz Hall
With a month to go before the repeal of statutory dispute resolution regulations, experts are urging employers to equip managers with coaching skills so they can nip conflict in the bud and avoid hefty tribunal costs. A simpler, less prescriptive system comes into force on...

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