Total Turnaround

Sometimes it may be necessary to go beyond being a facilitator to improve aspects of performance. The author gives an example. Kim Gregory Jane Coomber’s report (“How to… get the most from 360- degree feedback”, Coaching at Work, volume 2, issue 3)  offers valuable goodpractice advice for someone facilitating a feedback session – an HR professional,line manager or consultant.  However, coaches must go beyond this. There’s a big difference between facilitating 360-degree feedback and coaching a client around a 360-degree report (surely what most clients deserve from a coach). We should also: Engage and energise. Help them to bring the […]

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