Sweet FA

Describes the author’s experiences at the Football Association and the development of coaching as part of the HR strategy Margaret Kett T he FA. It’s got to be everyone’s dream job – being part of an organisation whose vision is to use the power of football to...

Retail Therapy

Describes the important role that coaching plays within the John Lewis Partnership, explaining how the scheme was expanded from senior managers to section managers Karen Higginbottom The John Lewis Partnership (JLP). Imagine those three words and the first thing that...

Pioneering medicine

Explains how the Medical Research Council aims to apply information gathered through coaching feedback to organisational strategy. The key to this is in matching coach with client Philip Whiteley The Medical Research Council has made a radical decision to apply...