Taking an honest approach through coaching

Describes Portman Building Society’s coaching programme, designed to enhance business performance Liz Hall Portman Building Society´s managers and leaders are having braver, more honest conversations and are more likely to achieve their goals, thanks to a £100,000 coaching programme introduced in June to enhance performance. The initiative has been designed with provider Full Potential Group (FPG) and takes a two-pronged approach, developing a pool of coaching champions and developing managers´ coaching skills. “Two things are really making a difference: the model we use and the bravery. FPG has a process called truth-telling which encourages people to be more truthful in […]

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