After my own heart

Continuing our series looking at coaching tools and techniques, Coaching at Work road-tests the HeartMath system 1 The tool What is it? The HeartMath system is a combination of tools and technology that helps people tune in to their “heart’s intelligence” to maximise...

Toolbox – Revealing all

This column is aimed at managers who coach and at those who train them This issue: Adopting coaching as a management style – how to introduce your new approach to your team Managers who develop workplace coaching skills learn that they can’t simply provide answers. It...