TROUBLESHOOTER: CAUGHT UP IN THE PAST

A well-known business suffers from high staff turnover and a stagnating culture. The HR director cannot tell why. Could coaching surface the influencing issues? The Issue Simon is the managing director of a mid-sized business with around 500 employees. He is 18 months into the role. Although his business has a globally recognised brand, and […]

TROUBLESHOOTER: WHO’S DRIVING THIS?

A multinational has lost its CEO and CHRO, denting company morale. With a new CEO in place and restructuring imminent, where should it look for a CHRO? The Issue The chief human resources officer (CHRO), who had worked very closely with the former and recently departed CEO at a large multinational, has also left the […]

TROUBLESHOOTER: WHAT’S STOPPING ME?

An international executive repatriated to UK HQ seeks a career change, one with meaning. But why? How can coaching surface and work with a hidden agenda? The Issue Barbara is a high achiever, both professionally and personally, in her 40s, working for a global oil business, who is being repatriated to a role in a […]

TROUBLESHOOTER: FLYING BLINDLY

A growing and successful business attracts top talent – then loses them through pressure instilled by its highly driven CEO. She wants to change – but how? The Issue Charlotte is an entrepreneur, the founder and CEO of a very successful and growing IT business. The business has grown from four people to more than […]

TROUBLESHOOTER: A ROARING SUCCESS

A friendly and competent IT manager is popular with her staff. But feedback from higher level job interviews suggest a lack of gravitas. Can coaching help? The Issue Sheila is an experienced senior manager in an IT company. She is based in London, but is originally from the US. She is competent, experienced, warm and […]

TROUBLESHOOTER: DON’T STOP ME NOW

A creative and innovative HR leader has had her wings clipped by her new risk-averse boss. Feeling stifled, she knows she must break free. And soon. The Issue Marie, the head of talent development in a financial services organisation, feels stuck, demotivated and frustrated, but at the same time as if something new is trying […]

TROUBLESHOOTER: UNRAVELLING THE TRUTH

An internal coaching organiser waits until the end of an uneventful supervision session to let slip about a serious client issue. What should his supervisor do? The Issue Nick is a learning and development officer with a small charity. His organisation has been introducing internal coaching for 18 months and Nick has been involved in […]

TROUBLESHOOTER: AM I THE ONE YOU NEED?

If the client’s situation changes, should the coach change too? Mark feels he now has little to offer his client; she, however, disagrees. What should they do?   The Issue Mark has been working with Catriona for nearly two years. He was approached by the HR director to support Catriona in building her influencing skills […]

TROUBLESHOOTER: HATING ME, HATING YOU

TROUBLESHOOTER A school leader feels judged by her peers and judges them in her turn. She is angry, defensive and exhausted. A focus on compassion could hold the key THE ISSUE Beatrice is a department head at an independent secondary school in which teachers, pupils and management are under enormous pressure to deliver impressive academic […]