A series of columns on our role in tackling the complicated economic, environmental and social challenges we face. It is a place to question, offer, share, explore, challenge, dissent, celebrate, reflect, learn and enjoy the ripple-out effect: what is it all about? T his is a true story. The conversation with a charity leader was closing. They gave thanks for the coaching. In return, appreciation and recognition was given to them for all the qualities they brought to the conversation, and also…for the way their work affected staff and volunteers, whose work, in turn, profoundly affected...