This series of columns by an anonymous coaching buyer takes a thought-provoking helicopter view of what's going on in the industry. This issue: Individual vs group work Organisations rarely get to observe the coaching they've sponsored. The need for confidentiality and the creation of a safe space means sessions are closed. Recently, however, I had the chance to observe live team coaching. A high-level team in another part of my organisation wanted to develop the organisation's learning on this approach, given the high cost of the intervention. They had requested...