As he said in his first message to ICF members, Ed Modell is keen for coaches to be more respectful and civil to one another "Somebody said we don't treat each other like we treat our clients. In this difficult time, I would like to heighten the level of civility in coaching." Modell makes sure he speaks to the other 15 board members regularly: "I think that personal connection serves all of us well. We do very well in treating each other with respect, honouring the value of and challenges from our amazing diversity within the ICF." He acknowledges that there are times when he loses...