ICF Prism Awards 2009 Glass replacement and installation expert Solaglas has won an award for a coaching initiative for frontline managers that reaped a 490 per cent return on investment (ROI). The award-winning initiative also saved the business £797,000 in performance improvement, subcontracting, materials and recruitment costs and in absenteeism. It was the second time a UK organisation has been honoured with the International Coach Federation (ICF) Prism Award – last year the BBC received it. Past winners include SYSCO Food Services of Canada,...