Arts-based interventions are a ‘competitive advantage’ in the workplace

Coaches working with business to bring about organisational change and development could do well to introduce arts and culture into their interventions, suggests research by Arts & Business, a charity which sparks partnerships between commerce and culture. The research was carried out by Giovanni Schiuma, an Italian expert on performance management, intellectual capital management and organisational learning. Schiuma maps nine objectives of arts-based initiatives, such as inspiration, environment, investment and transformation. Joanne South, research manager at Arts & Business, who worked with Schiuma, said: “Culture offers processes, insights, energy, skills and expertise that many businesses need to manage and thrive […]

Manager-as-Coach: Avoiding the opposite of what’s wrong

This column offers practical help for line managers coaching their own staff. This issue: Avoiding the opposite of what’s wrong As a manager, I get to hear a lot about what’s wrong – with our customers, offices, printer, mailing service and even sometimes our people. And, of course, it’s my job to get something done about it. As a manager/coach, I often use a coaching style to start addressing these issues. Here’s an idea that could save lots of time and stress: “What’s wanted is not the opposite of what’s wrong” It’s tempting to think that by making a shopping […]

24/7 phone service targets time-poor clients

People development business Inspiring Potential has launched 24/7 phone coaching for busy executives. The service, Inspiring Potential Now!, is staffed all year round by International Coach Federation accredited coaches from all over the world, who have director-level corporate experience. Personal coaching sessions can be booked and paid for online by credit card. Businesses can book a series of sessions up front, issuing credits to employees who can then book sessions at their convenience. The broad spectrum of services includes executive coaching, career development coaching, leadership and management development coaching. According to Inspiring Potential, the coaching is ideal for people who […]

US practitioners suffer as incomes ‘take a dive’

Coaches in the US and Canada have seen their earnings take a dive of up to 14 per cent, suggests research. Income was down 8 per cent for coaches with less than three years’ experience, returning to the levels of two years ago, according to the Sherpa Coaching Survey 2010 Earnings Report. Ten per cent of executive coaches in business for one or two years saw a significant drop in clients, as did 20 per cent of those in business for three to five years. Earnings were flat for coaches in business for five years or more, after a 10 […]

Hull’s inmates use coaching to escape prison

The Hull Crime and Disorder Reduction Partnership (CDRP) has launched a trailblazing coaching and mentoring project to tackle the problem of short-term prisoners re-offending. The Minerva Project is the first of its kind in the UK prison service. Funded through One Hull and Working Neighbourhoods Funding and supported by Hull City Council, HMP Hull, Humberside Probation Trust, Humberside Police and the third sector, its aim is to enhance the resettlement process for ex-offenders returning to the City of Hull after a sentence of less than 12 months. Adult males over 21 serving less than 12 months leave the prison with […]

Letters from readers – Vol 5, Issue 2

Insider dealing Katharine St John-Brooks’ article, ‘Moral Support’(vol 5, issue 1) was an interesting perspective on the challenges of being an internal coach. Having operated as both an internal and external coach, I agree that the ethical dilemmas faced by internal coaches can be more complex. So it was worrying to learn that only a third use a coaching agreement agreed with their organisation. I know of two major UK plcs where such ‘maverick’ arrangements have led to a loss in confidence in coaching as a whole. This is a great shame because, as Katharine highlights, internal coaches are passionate […]

Crowd pleaser

The story of the Coaches in Government Network is a lesson in what can be done when practitioners get together. Ken Smith, its founder and co-ordinator, shares the tale of its success One afternoon in 2006, after coaching a client who clearly experienced something important, I knew I wanted to do more of this work. Yet I found myself wondering why more people were not taking us up on our one-to-one coaching. I was head of learning and development (L&D) in the Department for Culture, Media and Sport, so I sounded out L&D practitioners in other departments. Three years on, […]

Solaglas is clear ICF winner

ICF Prism Awards 2009 Glass replacement and installation expert Solaglas has won an award for a coaching initiative for frontline managers that reaped a 490 per cent return on investment (ROI). The award-winning initiative also saved the business £797,000 in performance improvement, subcontracting, materials and recruitment costs and in absenteeism. It was the second time a UK organisation has been honoured with the International Coach Federation (ICF) Prism Award – last year the BBC received it. Past winners include SYSCO Food Services of Canada, MCI, University of Texas at Dallas, Verizon Business, NASA and Deloitte. Solaglas was presented with the […]

Seoul Man

by Paul Jeong Coaching in Korea has risen from little more than a forced trend to a real and very promising movement. I came to Korea from the US in 1998 to start a coaching company. It was hard to introduce professional coaching here, even though I saw such a great need for it. In Korea, it is mandatory for all men to go into the army and Korean corporate culture is highly influenced by the military. I’ve seen traditional Korean culture inspire Korean leaders to experience the power of coaching because of this cultural backdrop. I offered the first […]

‘Intensive’ support takes heat off BME recruits

British Psychological Society’s Division of Occupational Psychology annual conference, Brighton, 13-16 January 2010 Selection coaching accelerates diversity, according to a pilot at London Fire Brigade, writes Kisane Prutton, from the BPS’ DOP annual conference. Chartered occupational psychologist Philip Wilson described how the Brigade has used coaching to help people from black and minority ethnic (BME) backgrounds overcome the problems they face when applying for jobs. Potential new BME recruits were offered intensive practice and awareness training and coaching to support preparation for each stage of the fire-fighter selection process. Meanwhile, Kevin Daniels and his colleagues from Loughborough University shared research […]